Sustainability policy

At Hotel Lima we are aware of the relevance that the improvement of our management system has on the satisfaction of all our customers and the importance that our activities may have on the environment and the environment in which we are located.

For this reason, the management maintains a clear commitment to quality, sustainability and environmental protection, which is manifested through a policy of continuous improvement based on the following decalogue:

1- Comply with applicable legal and regulatory requirements, as well as those to which the hotel voluntarily subscribes.

2- Adapt to the needs and expectations of our customers, offering a quality service that satisfies them.

3- Efficiently manage resources to meet our objectives, continuous improvement of management and facilities.

4- To promote the image of Hotel Lima in all areas, participating and committing to charitable organizations of interest to our community.

5- Train our personnel to improve their development and achieve better performance.

6- Improve internal organization and communication, incorporating technological measures that help in this regard.

7- Improve, innovate and adapt our processes and activities to achieve greater efficiency in energy and water resources.

8- Implement actions to reduce and prevent pollution, as well as proper waste management.

9- Promote the commitment and awareness of all our personnel with quality, sustainability and good environmental practices.

10- To disseminate our quality and sustainability policy at all levels, promoting actions that contribute to the fight against climate change, as well as the creation of wealth, equal opportunities and welfare in our environment.

Marbella, January 2024.

Sustainability report available upon request.